Privacy Policy

1. Information We Collect

When you interact with us, we may collect:

• Personal Information: Name, phone, and email when you fill forms or order via WhatsApp.
• Order Details: Product preferences and delivery information for fulfillment.
• Communication Data: Messages sent via WhatsApp, email, or contact form.
• Technical Data: Browser type, IP address, and pages visited via analytics.

2. How We Use Your Information

• Process and fulfill your A2 Gir Cow Ghee orders.
• Respond to inquiries and provide customer support.
• Send order updates and delivery notifications.
• Improve our products, services, and website experience.
• Comply with applicable laws including FSSAI requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We share only when necessary:

• Delivery Partners: Name and address for order shipment.
• Payment Processors: For secure payment processing (Razorpay or similar).
• Legal Requirements: When required by law or government authority.

4. Data Security

We implement appropriate technical measures to protect your data. Our WhatsApp communications are end-to-end encrypted. No electronic transmission is 100% secure, but we take every precaution to protect your information.

5. Cookies & Analytics

Our website may use cookies to improve your browsing experience and gather anonymous usage statistics. You can control cookie settings through your browser preferences at any time.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications at any time.
• Withdraw consent for data processing where applicable.

Email keivorasupport@gmail.com to exercise these rights.

7. Children's Privacy

Our website is not directed at children under 13. We will promptly delete any such data if collected unknowingly.

8. Third-Party Links

Our website may link to third-party sites (WhatsApp, Google Maps). We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via a notice on our website. We encourage you to review this page periodically.